EXECUTIVE SUMMARY

Liquidity management is the single most important issue for 40% of treasurers and CFOs, particularly in regions such as North America (48%) and Europe (45%) where the crisis is still at its most immediate.

Once treasurers and CFOs have stabilised their own organisations in liquidity terms, over a third (35%) globally and 51% in Asia are then turning their attention to their supply chains to minimise disruption as industries look towards the return of more normal business patterns.

Looking ahead, over half of treasurers and CFOs globally and 67% in Asia anticipate greater supply chain diversification.

The global nature of the COVID-19 crisis has challenged many business continuity plans, with 45% of treasurers and CFOs expecting to focus more on this in the future, alongside a review of their regional and global treasury organisations.

Banks are a key source of information for treasurers and CFOs, particularly for financial market updates, but also to support immediate priorities, including boosting supply chain resilience, liquidity and cash optimisation, and business continuity planning.

Banks appear to have responded well to their clients’ demand for information during the crisis; the challenge will be to continue to fulfil this expectation as priorities evolve in the future.

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